Social payments
Living allowance for IDPs
The living allowance for IDPs is part of the support that the Government provides to internally displaced persons. It is a crisis payment for Ukrainians who have left their homes because of the war and are most in need of support. It is temporary and is provided to citizens who need it most.
From 1 November 2023, assistance is awarded for 6 months to a family applying for it for the first time and is paid monthly to one family member (the authorised person), calculated for each family member as follows:
for persons with disabilities and children - 3 thousand UAH;
for other persons - 2 thousand UAH.
Assistance is awarded to IDPs:
who have moved (or moved again) since 1 January 2022 from regions included in the list of territories where hostilities are taking place (have taken place) or which are temporarily occupied by the Russian Federation;
whose housing has been destroyed or is unfit for habitation and information about it has been entered into the State Register of Damaged and Destroyed Property (where technically possible), or for which documentary confirmation of the damage or destruction has been submitted by a local self-government body or, if there is none, by a regional state (military) administration;
a child born to an internally displaced person whose details are included in the Unified Information Database on Internally Displaced Persons.
Children/persons under 23 who, after reaching 18, study full-time or under a dual form of education at vocational (vocational and technical), professional pre-higher or higher education institutions and do not have families of their own may apply for assistance in person if they live separately from their family.
How to apply for the payment
Online
Applying for IDP assistance in Diia is a comprehensive service in the app, which means that applications for assistance and an IDP certificate are submitted at the same time. Apply for assistance and wait for the IDP certificate to appear among your documents in Diia.
How to do this:
- Make sure you have the latest version of the Diia app installed.
- Open Diia and tap Services ⟶ Apply for IDP assistance.
- Enter the up-to-date address of your current place of residence.
- Confirm your location using geolocation.
- Tap Register without children if you do not have a child or want to register without them. If you have a child and want to obtain an IDP certificate and assistance for them, see the instructions on how to obtain an IDP certificate for a child.
- To apply for financial assistance, tap I want to receive assistance and select an eSupport card. If you need additional assistance, indicate what kind - medical, educational and/or humanitarian - and leave your contact details.
- Check that all the details in the application are correct and tap Send.
Important: the service is available only to citizens who do not yet have an IDP certificate. Video instructions that you can use are available at the link
Offline
An application for the living allowance can be submitted:
- to the social protection unit of a district state (military) administration or a district state (military) administration in Kyiv;
- to the executive body of a city council or a district-in-city council (if one has been established), or to an authorised person of the executive body of a village, settlement or city council
- to an Administrative Services Centre at the place where the IDP is registered
If an application is submitted to a social protection authority, an authorised person of the executive body of a village, settlement or city council, or an Administrative Services Centre, it must be accompanied by written consent in any form from the other family members for the assistance to be paid to the authorised person
Choose the nearest social protection office or Administrative Services Centre that provides services to IDPs.
Prepare all the necessary documents and take them with you
Choose a bank card for the payments or order a new one from any bank.
Visit the institution and submit an application for assistance.
If your passport does not contain information about registered residence in one of the relevant regions, take any supporting document with you. This may be a military ID, employment record book, proof of property ownership, etc.
Important! Assistance may be awarded to a family for 1 further six-month period if the family includes:
children with disabilities,
- persons caring for a person with a disability,
- persons of retirement age,
- persons with severe illnesses confirmed by documents,
- those with three or more children under 18
- minor and young children who arrived unaccompanied by a legal representative,
- if the total income per family member does not exceed 4 subsistence minimums.
Diia