Home care and day care

16 October 2025

To obtain home care or day care for internally displaced persons (IDPs), contact the local social protection authority, which will assess needs and assign the appropriate service. This may include assistance with self-care, rehabilitation, psychological support and leisure activities. Home care provides assistance at home, while day care is provided in specialised facilities.

Who can receive the services:

• Older people
• Adults and children with disabilities
• People with serious illnesses
• Persons with mental and behavioural disorders.

How to obtain the service:

1. Contact the social protection department at your place of residence or stay.

2. Apply for social services.

3. Undergo a comprehensive assessment of your family member's needs, conducted by a social protection specialist.

4. Receive an individual plan specifying the type of service (home care or day care), the scope of services and how frequently they will be provided.

What the services include:

• Home care: assistance with self-care and everyday tasks at home.
• Day care: assistance with self-care and provision of conditions for daytime stays and meals, as well as rehabilitation and psychological services.
• General services: psychological support, leisure activities and assistance in developing life skills.

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For more information, call the IDP hotline 1548